The statutory warranty period is 2 years from the date of purchase. When you register your device on our homepage, you will receive a warranty extension of 3 years (thus not 2 but 5 years) from the date of purchase (please keep you receipt).

Please note that the following numbers are the item numbers and not the serial numbers:

Item numbers:

ZOOM+: 11390 00002

3+: 11370 00006

S1+: 11380 00002

The first five digits of the item number are always the same, but the last five digits could change due to the different seasons. 

How do I find the serial number?

Select your avalanche transceiver from the “device” field and we’ll show you how to find your serial number.